Terms and Conditions
Terms and Conditions
Placing an order on our sites
By placing an order through our site, you agree that you are legally capable of entering into binding contracts and agree with our terms and conditions. After placing an order for our Products, you will receive an e-mail from us acknowledging that we have received your order. This does not mean that your order has been accepted by us but it does constitute an offer to us to buy the Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (the Dispatch Confirmation). The contract between us (Contract) will only be formed when we send you the Dispatch Confirmation. The Contract will only relate to those Products whose dispatch we have confirmed in the Dispatch Confirmation. If you have ordered additional Products that are not listed in the Dispatch Confirmation (for example because they are currently out of stock / unavailable), these Products will not form part of the Contract until dispatch of such Products has been confirmed in a separate Dispatch Confirmation
- All of our Uk Deliveries are sent 1st class post. We can not control Royal Mail but they do aim to deliver within 1 to 2 working days. Estimated UK delivery.
- special delivery next working day. There is an extra charge for special delivery, there is no special delivery on Saturdays. If you ordered on a Saturday your order would be dispatched on Monday and delivered to Tuesday before 1pm. Special delivery is a non-refundable item.
- Please note international deliveries will take longer. EU delivery's take approximately 5 to 7 working days and international deliveries take approximately 7 to 21 working days. There is an extra charge for this service.
- International customers: Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the customer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional P&P charges. We do not mark merchandise below value on any customs declaration as International government regulations prohibit such behaviour.
- We make every effort to dispatch your goods on the date agreed. We can not be held responsible for goods being delayed, or any sub sequential losses incurred once they have left our premises.
All items will be sent to your Paypal Delivery address unless you inform us otherwise.
Please note international deliveries will take longer. EU delivery's take approximately 5 to 7 working days and international deliveries take approximately 7 to 14 working days. There is an extra charge for this service.
We are not liable for any import duty, you must check with your customs agency if there will be any charge
applied before they release your parcel. Your item will be posted from the UK which is in the EU.
We make every effort to dispatch your goods on the date agreed. We can not be held responsible for goods
being delayed, or any subsequential losses incurred once they have left our premises.
We want you to be happy with your item but if you are not entirely satisfied we are glad
to exchange or give you a refund. We only ask that the product must not have been worn and is in it's original packaging.
You must return the item to us within 14 days from receiving it.
Please note the buyer is responsible for the return postage cost.
Please contact us if you have any problems with your t shirt/item before leaving feedback/Review. We will do all we can to help you.
Please note refunds are paid minus the orginal postage cost if the item is not required and just returned.
Unfortunately personalised t shirts are non-refundable, but we will discount the replacement t shirt by 50% off the listing price.
We will not accept any items that have been decorated or altered under any circumstances.
You can email or Customer services between 9am and 5pm (Monday to Friday)
Refunds via Paypal: Any refund via paypal will be subject to a 20p transaction fee. You will receive your refund minus the 20p. This is a charge made to us by paypal for any refund made by the paypal system.
This website and its content is copyright of Simply Loveleh Brotherhood- © SLB 2018. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
you may print or download to a local hard disk extracts for your personal and non-commercial use only
you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
Any Purchase of Products:
We reserve the right to reject any offer to purchase by you at any time.
When you place an order on our website we shall email you an acknowledgement. Once you have checked out and your order has been confirmed you will not be able to make any changes to your order so please make sure that everything is correct before clicking the confirm button. We reserve the right to refuse an order. Non-acceptance of an order may, for example, result from one of the following: The product ordered being unavailable from stock Our inability to obtain authorisation of payment The identification of an error within the product information, including price or promotion If there are any problems with your order we shall contact you.
All sizes and measurements are approximate, however we do make every effort to ensure they are as accurate as possible. Unless otherwise stated, sizes indicated are UK sizes.
We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.
We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.
Goods are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items.
Your Order only constitutes an offer to purchase Goods from us, and does not form a binding contract until accepted by us. Where you order more than one item your Order contains a series of offers for each item individually.
We are not VAT registered, all prices shown are the full price you pay, no VAT is charged. We reserve the right to change our prices.
We deal with chargebacks very seriously.
If your card has been used without your authorisation, we will work with the Police and fully cooperate with
any queries about the fraudulent use of your card. Should there be a chargeback for any other reason and you do not repay and also cover all fees we incur from our bank and payment gateway, we
will seek to recover original payment, fees and additional costs through the Small Claims Court.
We do our best to ensure that the Website operates properly at all times, but we make no warranties as to the availability or accessibility
of the Website, and (save as otherwise set out in these Terms and Conditions) we will not be liable for any damages, loss, costs or expenses incurred by you as a
result of any lack of availability or accessibility of the Website.
We reserve the right to change the Terms and Conditions under which the website is offered at any time. Any such change in Terms and Conditions will be effective once reflected in the text of these Terms and Conditions and published on this web page. You should check the Terms and Conditions periodically to ensure that you are aware of and complying with the current version.
Your UK statutory rights are not affected by our returns policy
Designs & Artwork:
All items & designs are unofficial and they are not official merchandise. We do not want to cofuse anybody into thinking they are.
They are produced using our own unique artwork and therefore infringe no copyright under english law. Names are for descriptive purpose only.
Price and payment
price of our products is the price in force on the date and at the time on which we process your order. We make every effort to ensure that the prices on our website are accurate. Nevertheless, as our sites contain a large number of Products it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures and the price quoted on the website will be the price you pay. However we are under no obligation to provide the Product to you at an incorrect lower price quoted on our website, even after we have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a mis-pricing.
By Viewing or purchasing anything from this website you are agreeing to all of the terms and conditions of Simply Loveleh Brotherhood.
We are human and mistakes sometimes happen - we are more than happy to rectify any mistakes we may make.
*Colours shown are for illustrative purposes only. Final prints and garments may vary in tone and shade.
Age of Consent
By placing an order at SLBwear.com, you declare that you are of the appropriate legal age to purchase the items. If we discover that you are not legally entitled to order certain goods, we will not be obliged to complete the order.
Submitting reviews, forum messages and photographs to SLBwear.com
When you submit a product review, forum message or photograph ("the Content") to SLBwear.com you assign us irrevocable non-exclusive royalty-free worldwide rights to publish the Content in any medium. You waive your right to be identified as the author of the work.
Shoebob provides the SLBwear.com website 'as is' and does not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials.
In addition, Shoebob makes no (and disclaims all) representations or warranties of any kind, express of implied, with respect to the SLBwear.com website or the information or content included in this site.
This does not affect your statutory rights in relation to the goods and their fitness for purpose and satisfactory quality.
These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.
1.1 It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.
Use of website
1.2 This website may be used for your own private purposes and in accordance with these terms and conditions.
1.3 You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.
1.4 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.
1.5 Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.
Visitor provided material
1.7 When using this website you shall not post or send to or from this website any material:
(a) for which you have not obtained all necessary consents;
(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
1.8 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.
Links to and from other websites
1.9 Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.
1.10 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
(b) you do not misrepresent your relationship with this website; and
(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.
1.11 By linking to this website in breach of clause 1.10 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.
1.12 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.
1.13 All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.
Exclusion of liability
1.14 We do not accept liability for any loss or damage that you suffer as a result of using this website.
1.15 Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.
1.16 Your order will be processed and delivered without undue delay, no later than 30 days after your order has been placed.
1.17 Please allow for up to 7 working days for delivery following the dispatch of your order.
Cancellations, returns and refunds
1.18 All customers have the right to cancel their order under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations.
1.19 Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods.
1.20 To meet the cancellation deadline, please notify us via email or phone about cancelling the order before the cancellation period has expired.
1.21 If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the order.
1.22 We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.
1.23 Once you have notified us that you wish to cancel the order, any sum debited to us will be refunded to you as soon as possible and in any event within 14 days of your cancellation.
1.24 You will not have any right to cancel an order for the supply of any of the following goods:
(a) medicinal products or services that are either dispensed on prescription or are available free under an NHS arrangement.
(b) a contract for passenger transport services - such as bus, rail or flight tickets.
(c) the supply of goods or services where prices are dependent upon fluctuations in the financial markets, which are beyond the control of the retailer.
(d) the supply of goods that are made to the customer's specification or are clearly personalised.
(e) the supply of goods that are liable to deteriorate or expire rapidly - such as a delivery of fresh flowers or meat.
(f) the supply of newspapers, periodicals or magazines.
(g) the supply of accommodation, transport of goods, vehicle rental services, catering or services related to leisure activities if the contract provides for a specific date or period of performance - for example, hotel bookings, courier services, car hire, restaurant bookings and theatre tickets for specific dates.
1.25 In addition you will lose your right to cancel if you:
(a) unseal goods that are not suitable for return if they are unsealed, due to health protection or hygiene reasons.
(b) unseal audio, video recordings or computer software that were sealed at the time of delivery.
(c) combine goods with other goods after delivery so that they become inseparable.
Law and jurisdiction
These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.
Mask Warnings and Disclaimers
Masks are not designed or intended to prevent, mitigate, treat, diagnose or cure any disease or health condition, including COVID-19/Coronavirus. Masks are intended for general public use only. They are non-sterile and are not intended for use in any clinical, Medical or surgical setting or where exposure to bodily or hazardous fluids may be expected, where the risk of exposure through inhalation is high, or near intense heat or flammable gas. Masks are not surgical masks, personal protective equipment, or filtering respirators (such as N95 masks) and are not 3ply.
Masks are intended for adult use only. They should not be used by anyone with skin sensitivities or placed on children under age 2 or anyone who has trouble breathing or who is unconscious, incapacitated, or otherwise unable to remove the mask without assistance.
MASKS ARE PROVIDED AS-IS WITH ALL FAULTS, AND SLBwear SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING (WITHOUT LIMITATION) IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SLBwear SPECIFICALLY DISCLAIMS THAT MASKS WILL PREVENT INFECTION OR THE TRANSMISSION OF VIRUSES OR DISEASES. MASKS ARE NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT, AND ANY MEDICAL QUESTIONS SHOULD BE DIRECTED TO YOUR HEALTHCARE PROVIDER. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PRODUCT IS WITH THE BUYER. SHOULD THE PRODUCT PROVE DEFECTIVE FOLLOWING ITS PURCHASE, THE BUYER — AND NOT THE MANUFACTURER, DISTRIBUTOR, OR RETAILER — ASSUMES THE ENTIRE COST OF ALL NECESSARY SERVICING OR REPAIR.